Returns & refunds are determined on a case by case basis.

Please contact me within 14 days of receiving your order detailing the reason you would like to return it, and I will work with you to find a solution. 

Exchanges are currently not available. 

Your piece will be carefully packaged and shipped within 3-5 days of placing the order.

This keychain dangles at a drop length of about 2 inches.

The charm is durable, but should not be handled roughly, bent, or dropped. 
Clean gently with a damp cloth, and do not wear in water. 
Store in a dry place to avoid tarnish. 

The Matzah charm is made of polymer clay. 

Each piece is unique and lovingly made by hand, so please allow slight imperfections in color and shape.